Performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, unemployment, and policy review.

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*** Open to candidates located in Grapevine, TX or Knoxville, TN areas

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Essential Responsibilities:

• Partners with employees and management to communicate various resource policies, procedures, laws, standards and other government regulations
• Provide support in processes and initiatives including employee relations, compensation, talent development, employee engagement and organizational change
• Responds to employee relation issues focused on benefits and leaves.
• Provide metric reports regarding performance management, turnover, and compensation.
• Support human resources compliance and ensure standardization and consistency of human resources practices and policies.
• Provide team member assistance by answering questions and concerns regarding benefits, eligibility and plan provisions.
• Advise and counsel team members regarding Family Medical Leave Act (FMLA):
• o Create leave packets and send to team members.
• o Ensure compliance and administration of leaves.
• o Follow up with team members out on leave.
• o Perform the necessary duties for a team member to return to work.
• Responsible for managing the financial aspects of team member benefits, run weekly reports to reconcile benefits billing.
• Manage the HR and Benefits Outlook inbox.
• Create and send out termination letters.
• Send out new hire Benefit reminders, when applicable.
• Administer the Benefits program:
• o Send out enrollment reminders when applicable.
• o Conduct the Dependent verification audit.
• o Collect documentation for mid-year life events.
• Represents organization during unemployment claims.
• All other duties as assigned.

Other Functions:

• Special projects as requested.

• Perform other duties as assigned.

Competencies:

• Provide attention and dedication to internal and external by interacting with people, either by e-mail, over the phone, or in person.
• Excellent verbal and written communication skills.
• Liaison between HR and other departments.
• Provides administrative support to Corporate HR Department management.

Minimum Requirements:

• 2 - 5 years of experience in human resources.
• Ability to complete investigations and communicate effectively.
• Relevant experience in FMLA and benefits laws.
• Experience in employee relations and labor law.
• Detail oriented and able to assimilate many tasks.
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation and personnel information systems
• Customer service skills are paramount to success in this people-oriented position, as well as able to handle extremely confidential information with a high degree of professionalism.
• Required to have/carry a Transportation Worker Identification Credential (TWIC) card when on maritime facilities and vessels.  Otherwise an escort with a valid TWIC card is required.

Education:

• Bachelor’s degree in Business, Human Resource Management or a related field preferred

Working Conditions:

• Extended schedule may be required as dictated by management and business needs.
• Must be able to occasionally lift as much as ten (10) lbs.
• May be required to sit and review information on a computer screen for long periods of time.
• May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.